Talk Administrator Dashboard

UKG Talk is a communications and collaboration platform that allows your organization to connect with employees through an activity feed, groups, direct messaging, and interactive apps and events.

The Talk Admin Dashboard is a secure, browser-based application that gives Talk administrators the tools to:

  • Create and manage Talk user groups to facilitate peer-to-peer and team collaboration.
  • Provide timely communications to all employees, user groups, and specific individuals.
  • Deploy and manage content including events, meeting invites, polls, surveys, and announcements.
  • Monitor Talk analytics for insights into how users interact with Talk activities and functionality.

Most Talk configuration, monitoring, and managing is performed in the Talk Admin Dashboard. Some admin tasks can also be performed in the Talk web console and mobile app.

Uwaga: Admin tasks described in the online help are for the Talk Admin Dashboard unless otherwise noted.

UKG Talk is integrated and synchronized with the people information in your parent product (the product you are licensed to use). After the initial implementation, when synchronization runs, it imports the data deltas into Talk. The synchronization only runs for users whose Talk configurations have changed since the last sync. The interval between sync runs is configurable, although once every 24 hours is recommended. Consult with your Przedstawiciel handlowy to decide the right sync interval for your organization.

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Role administratora określają zgody i uprawnienia przypisane do użytkownika w celu monitorowania aktywności w Talk i zarządzania nią. Uprawnienia roli zapewniają administratorom Talk kontrolę nad udostępnianymi informacjami, zarządzaniem członkami, grupami, działaniami i innymi zadaniami administracyjnymi.See Manage Talk Admin Roles.

User access to Talk (including the Talk Admin Dashboard) is based on the entitlement set in the UKG parent product. All Talk users need to be assigned an Hourly or Salaried Timekeeping license and the Communications license. This enables the Communications tile on the parent product's Home page, allowing users to navigate to the Talk mobile app or web console.

Uwaga: If your parent product is UKG Pro Workforce Management™, Talk users must also be assigned a UKG Pro Workforce Management™ user role, either Employee or Manager.

User access to Talk (including the Talk Admin Dashboard) is based on Talk tenant configuration for the parent product, including activating the Talk subscription with the Talk product key, Talk service instance associated with the tenant, and so on.

After implementation, access to Talk is enabled for all Payroll users assigned the role type of Employee. These users will have the Communications shortcut on their Home page, allowing them to navigate to the Talk mobile app or web console. If the Talk tenant is inactivated or deleted, users will no longer have access to Talk.

When users log out of Talk (or the Talk Admin Dashboard), they also log out of the parent product. If they log out of the parent product while still logged in to Talk, they can still access Talk for a set number of days, depending on how the tenant is configured. 30 days is the default, but can be changed. During this period, hyperfinds may not be available and when Calendar app users navigate to their calendar in the parent product, they may be prompted to log in.

When an employee's license for Communications is removed, the employee will no longer have access to Talk after the next synchronization.

Uwaga: It is recommended that only one user account accesses Talk on a device at a time. If one user account is currently logged in to Talk when a second user account logs in, the first user account will be automatically logged out.

Admin Logs. The Admin Logs Talk feature is available but must be enabled by contacting your Przedstawiciel handlowy. When enabled, access the admin logs from the Settings page to view audit information about actions made by admin users in the Talk Admin Dashboard.