Communications

Through the Communications tile on the UKG Pro Workforce Management™ Home page, users can access UKG Talk, a communications and collaboration platform. Talk allows your company to communicate with employees, organized in one or more groups, through an activity feed, direct messages, group posts, and interactive apps, events, and other content.

To manage and monitor Talk activities, users, groups, and content, Talk administrators log in to the Talk Administrator Dashboard, a standalone, browser-based application. To work with the Talk Admin Dashboard, see Talk Administrator Dashboard. For general Talk information and frequently asked questions, see Witamy w komunikacji z UKG Talk

Prerequisites

Before users can access Talk, the following must be completed. Work closely with your Przedstawiciel handlowy to configure and implement the Talk integration.

  • Assign the employee profile to the Home Page. See Home Page Management
  • Assign the Communications license to Talk users. See (missing or bad snippet)
  • Ensure all Talk users are assigned a UKG Pro Workforce Management™ user role, either Employee or Manager. See (missing or bad snippet)
  • Assign the Communications tile to the user’s Display Profile. See Display Profiles
  • Assign the proper number of seats for the Communications entitlement. See Entitlement Summary
  • Configure the Talk Boomi iPack (CommunicationsExport_v1) for syncing users in UKG Pro Workforce Management™.
  • Configure synchronization intervals

When Talk is implemented, an initial synchronization between Talk and the parent product is run. This initial sync imports the latest people information into Talk. Thereafter, a daily sync runs and only the people information that has changed since the last synchronization (the interval), including additions and deletions, is synchronized.

In general, when setting the sync intervals, keep in mind that synchronization performance is based on the total number of Talk users plus the number of people records changed during the interval. The more changes there are, the longer the sync takes. Specific times also depend on your system and network configurations.

It is recommended that the sync job runs once every 24 hours. Consult with your Przedstawiciel handlowy to decide the right sync interval for your organization.

Uwaga: For additional help with Talk integrations and configuration, contact your Przedstawiciel UKG.